Refund Policy

Right now nothing is charged. Pro features are temporarily available to everyone at no cost and we are not taking payments. You are not enrolled in a paid plan when this ends; you would have to choose Pro yourself.

This policy explains how paying for SpotApply works, how to cancel, and when we give money back. It is part of our Terms of Service. The service is provided by SpotApply LLC, an Ohio limited liability company.

1. What you pay

• Free plan: $0. No card is needed and nothing is ever charged.
• Pro plan: pricing coming soon. When it is announced, Pro will be charged monthly in advance through our payment processor, Stripe, and the price and any sales tax will be shown before you pay. Until then nothing can be bought and nobody is charged.
• There are no setup fees, no per-application fees and no other charges. The price on the Pricing page is the full price.

2. Automatic renewal

Pro is a subscription. It renews automatically every month and charges the same card until you cancel. We show these terms next to the subscribe button and on the payment page before you pay. Every charge and invoice is listed on your billing page (see below).

3. How to cancel

You can cancel online at any time, without contacting us: open your dashboard, choose Plans & Pricing, then Manage or cancel subscription. This opens Stripe's billing page, where cancelling takes one click.

When you cancel, you keep Pro until the end of the month you already paid for and you are not charged again. After that your account returns to the Free plan; your jobs, documents and history are kept.

4. When we refund

• Charges made in error. If you were charged twice, charged after you cancelled, or charged a different amount from the price shown, we refund that charge in full.
• Your legal rights. Where the law where you live gives you a right to cancel and get your money back — for example the 14-day cooling-off period for consumers in the European Union, the EEA and the United Kingdom — we honour it.
• Part-used months. Apart from the cases above, we do not refund the unused part of a month after you cancel; instead you keep Pro until that month ends. If something went wrong for you, write to us anyway — we read every request.

5. How to ask for a refund

Email support@spotapply.ai from the email address on your account, with the date and amount of the charge. We reply within 5 business days. Approved refunds go back to the card or account you paid with; your bank usually shows them within 5–10 business days.

6. Contact

SpotApply LLC, 3227 Bishop Street, Unit 7, Cincinnati, OH 45220, United States · support@spotapply.ai